Membership Coordinator, RTNDA

D.C.

Cory Bergman December 13th, 2006

Primary Function: Coordinates the association’s membership services
program including ensuring customer satisfaction, developing lists,
maintaining an accurate and relevant database, assists with marketing
efforts and coordinates all student chapters, diversity programs,
fellowship, scholarship and internship related activities.

Duties and Responsibilities:

* Acts as main customer service representative for members.
Handles all phone inquiries, complaints, changes

* Manages database

* Runs reports off database

* Coordinates appropriate recruitment/marketing and retention
programs

* Coordinates student chapter programs and maintains chapter
records

* Uploads updated member list weekly to website

* Sends thank you emails to all renewing members

* Processes online signups and renewals daily

* Facilitates all email blasts to RTNDA customers

* Handles list sales

* Pulls all lists for marketing

* Develops system for congrats letters, sympathy notes

* Reads daily and weekly listservs and trades and tracks where
people are

* Reviews and approves database records from daily cash receipts

* Maintains all subscription and comp lists for association
publications.

* Produces and distributes new member and renewal materials.

* Contacts dropped members on a monthly basis. FOLLOWS UP
* Works with regional directors on their drop lists

* Assists in the tracking and analysis of membership development
campaigns and promotions.

* Brainstorms about membership marketing

* Attends membership committee meetings

* Carries out marketing efforts when assigned

* Coordinate all fellowship, scholarship and internship related
activities, including marketing, preparation of applications,
administration, mailing, organizing judging, notification and
tracking of winners and mentoring opportunities. Arrange for
fellowship, scholarship and internship winners’ travel to and
housing at the RTNDA convention.

* Coordinate the Capitol Hill Internships and the Broadcast
Management Fellowships.

* Coordinate Broadcast critiques at the UNITY conventions.

* Produce the Diversity Tool Kit materials and all diversity
resources and programs.

Send cover letter and resume to Rick Osmanski at ricko@rtnda.org