Rockies online World Series ticket sales system crashes
Steve Safran October 22nd, 2007
Count me among those probably responsible for bringing the sale of World Series tickets for the games at Colorado to a crashing halt. The club put the seats on sale at 10 am MT Monday, and under the weight of 8.5 million requests, the system stopped faster than a Yankees rally. According to a statement issued by the Rockies, “Paciolan, Major League Baseball’s ticket vendor, experienced a system wide outage that impacted all of its North American customers.” As a result, the team managed to sell just 500 of its seats, leaving most of the rest unsold. They’re working the problem and will have an announcement about how they intend to sell the rest of the tickets. How do you not prepare for a crush of traffic when you sell World Series tickets? Error. (I’d also like to take this moment to announce the “Take an LR Staffer Red Sox Fan to the World Series” program we have going…)
UPDATE: They’re gonna try again today at 2 pm ET.
4 Comments Add your own
1. Brink | October 22nd, 2007 at 6:56 pm
The team was warned multiple times that exactly this scenario would happen, but they chose to do an all-online sale anyway.
Several times Monday, angry crowds gathered outside Coors Field, chanting and yelling, demanding the team just sell tickets the old-fashioned way.
Despite all this, the team insists it wants to stick to the original plan.
Geez, they could be TV station management.
2. jeff | October 22nd, 2007 at 9:07 pm
I too am guilty of having 3 computers going full guns to get world series tickets - but somehow I think stubhub and aceticket are more likely responsible for the 8.5 million hits. GO SOX
3. Anon | October 23rd, 2007 at 8:09 am
Officially the site was “hacked”. LOL - I’m with Jeff…I think I was partially to blame as well.
4. Safran | October 23rd, 2007 at 8:50 am
I’ll bet it has more to do with the weasels who sell software that lets people flood the ticket seller with requests. Click my name for the story.
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