Comments on: Blockbuster on its last leg

By: Eric

Eric — Sun, 04 Nov 2007 17:46:13 +0000

yes, customre service was the reason I left. I was charged 80$ for a lost movie that I did not rent, I had an airtight alibi as I wa sin Bootcamp at the time and could account for my whereabouts 24/7 for the month - they refused to deal with me and demanded the emoney even with that evidence.

By: will

will — Sat, 03 Nov 2007 04:36:31 +0000

Pretty soon it will be down to those Redbox kiosks in the supermarket and McDonald’s (with a few scrappy independents hanging in there) or Netflix if you want to rent a physical disc.

By: Anonymous

Anonymous — Fri, 02 Nov 2007 23:56:17 +0000

And Netflix will eventually get rid of their signature red envelopes altogether, with downloads becoming more popular.

By: Rob

Rob — Fri, 02 Nov 2007 22:29:11 +0000

Having to give my credit card information to Blockbuster in exchange for an account was enough for me to decide to rent somewhere else.

By: Anon

Anon — Fri, 02 Nov 2007 21:58:04 +0000

Amen Rocker! Blockbuster became so arrogant about its rewind and late policies, that I left in 2000ish. This is no suprise to anyone.

By: Chris

Chris — Fri, 02 Nov 2007 21:51:28 +0000

Personally, I like the convenience of Blockbuster’s Total Access.

I like to get the movies in the mail, and return them at the store for a free rental.

I can get almost twice as many movies per month, rather than waiting for the USPS to ship them back and forth.

By: Rocker

Rocker — Fri, 02 Nov 2007 20:57:50 +0000

Serves those SOB’s well, for making a business model out of ripping people off by charging outrageous “rewind” and “late fees” not to mention ocesn of mediocre action pictures.

Seee you hell, Blockbuster

By: Rocker

Rocker — Fri, 02 Nov 2007 20:02:23 +0000

There are still Blockbuster stores out there?

By: Safran

Safran — Fri, 02 Nov 2007 19:58:27 +0000

Talk about seeing it coming. People have been predicting this forever. Blockbuster has had at least 10 years of warning, and anyone with some vision should have had 15. This will be a classic business school case study of what happens when big companies refuse to change.