Weird tech problems on Lost Remote

Cory Bergman December 10th, 2007

When some of you click items in the navigation (like “resources”), nothing happens. Or it reloads the home page. I haven’t been able to duplicate it, but any ideas on what’s going on here? My hosting company recently added a caching plug-in (Lost Remote is powered by Wordpress) to reduce bandwidth, could that be an issue? Very strange stuff.

21 Comments Add your own

  • 1. Amanda E.  |  December 10th, 2007 at 11:10 pm

    1. Your new three column layout is broken in Firefox.

    2. What WordPress plugin are your using for caching (WP-Cache or something else?)

  • 2. Cory  |  December 10th, 2007 at 11:13 pm

    How’s it broken? Not in my Firefox.

    SuperCache.

  • 3. Amanda E.  |  December 10th, 2007 at 11:25 pm

    Click my name for a screenshot. The two right columns end up below the left posts column. I’m on FF 2.0.0.11

    I did some digging, and SuperCache doesn’t have any bugs in it that cause the error you describe. Unless the people who are having the problem can give the browser they are using, it will be hard to narrow down what is really happening - it just may be a toolbar in someone’s browser trying to be “helpful”

  • 4. Amanda E.  |  December 10th, 2007 at 11:26 pm

    Hrm, try the link again, this time in the right field….

  • 5. Rob  |  December 10th, 2007 at 11:50 pm

    If this message posts then I haven’t repeated a common error I’m getting and that’s when I post a comment, sometimes the comment posts and sometimes the page refreshes without adding the comment.

    I’m using the latest versions of IE at home and at work and have experienced the problem in both places.

  • 6. Amanda E.  |  December 11th, 2007 at 1:13 am

    Rob, I get that problem too. LostRemote is br0ken :-)

    Cory, click my name for a potential fix for Rob’s problem

  • 7. Anonymous  |  December 11th, 2007 at 6:51 am

    Amanda, are you using AdBlock? The ?page_id= links weren’t working for me before, but they are now. It seemed like there basically just wasn’t the server-side code there to look for that query string and return the relevant result.

    Also, any idea why there’s occasionally someone else’s name, and sometimes other fields, filled in for me in the comment form?

    And finally, it’s URL, not Url!

  • 8. adam  |  December 11th, 2007 at 7:27 am

    This seems like an obvious question but is the link healthy? I pasted the “resources” link address (http://lwww.lostremote.com/?page_id=5) into Safari (I usually use FF where I experience the problem) and the home page came up. Perhaps the links weren’t updated during your last “put” to the server? Or if you’re using a wysiwyg program there may have been an errant point or paste.

  • 9. Rob  |  December 11th, 2007 at 8:59 am

    I noticed this just now … if I have LostRemote opened up in a tabbed browser if I try and comment on a story it won’t publish my comment.

    Also for some reason I had a Url in the submission box for a comment I was posting about TiVos for Cougars and the comment wasn’t accepted. I took out the Url and it worked fine. For reference it was an address on Google Maps.

    Not sure if that helps or not.

  • 10. Cory  |  December 11th, 2007 at 9:17 am

    Ugh, how strange. My comments file, by the way, is massive, and I had to do a MySQL repair on it last week.

    Thanks for your help, I’ll keep working on this…

  • 11. Mark  |  December 11th, 2007 at 10:01 am

    Don’t know what the deal is (I’m not seeing any problems), but it’s never a bad idea to keep your WordPress install current. Take it from Al Gore.

  • 12. Anonymous  |  December 11th, 2007 at 1:03 pm

    It’s been my experience that if the URL field contains a query string, such as a Google Maps address would, the comment doesn’t go through.

  • 13. Testing  |  December 11th, 2007 at 1:05 pm

    If this comment goes through, I guess I have to reevaluate what it is in the URL that makes certain comments not go through. The overall length of the URL, perhaps?

  • 14. Testing  |  December 11th, 2007 at 1:06 pm

    Ok, here’s a very long URL…

  • 15. Amanda E.  |  December 11th, 2007 at 1:07 pm

    Cory, sent you an email explaining what your problem is and a fix for it since the spam filter will block it.

  • 16. Testing  |  December 11th, 2007 at 1:09 pm

    Ok, I found it! If the URL contains an ampersand (”&”), the comment won’t go through.

  • 17. Cory  |  December 11th, 2007 at 2:25 pm

    Thanks, Amanda! That’s it!

    Nav is breaking for people who visit http://lostremote.com as opposed to http://www.lostremote.com.

    Also, the & thing is very interesting, don’t know if I can fix that.

    Thanks all!

  • 18. Mike Escutia  |  December 11th, 2007 at 7:36 pm

    Sounds like you just need to set a canonical hostname so that “lostremote.com” forwards to “www.lostremote.com” (or vice-versa).

  • 19. Michael Gay  |  December 11th, 2007 at 8:27 pm

    I don’t think the nav problem is with the http://www. I tried both ways and I cant get to The Wire…

  • 20. Safran  |  December 12th, 2007 at 8:51 am

    This place has gone to hell since I left.

  • 21. discreet_chaos  |  December 13th, 2007 at 2:32 am

    Perhaps, you could hardcode the links instead of having them point to a relative URL.

    ( had an example, but somehing at the comment)

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